Pharmacies from coast to coast are experiencing issues after what is being reported as a cyberattack.
It was Change Healthcare who first noticed issues on the East Coast, calling it a “cyber security issue.”
“Change Healthcare is experiencing a network interruption related to a cyber security issue, and our experts are working to address the matter. Once we became aware of the outside threat, in the interest of protecting our partners and patients, we took immediate action to disconnect our systems to prevent further impact,”
The company added: “We will provide updates as more information becomes available.”
Across the country, pharmacies have noted that they are having difficulty processing patients’ prescriptions.
The cyber attack also affected the 22nd Medical Group medical center at McConnell Air Force Base in Kansas.
“We are experiencing a temporary pharmacy outage at the 22nd Medical Group. We understand the inconvenience this may cause and appreciate your patience as we work diligently to resolve the issue. Our team is working to restore complete pharmacy services as soon as possible,” read a post from 22nd Medical Group. “The estimated date for resolving this issue will be tomorrow or later. We will continue to monitor the situation and provide updates on our progress.”
“There is a nationwide outage from some of the largest prescription processors in North America,” Michigan-based Canadian Lakes Pharmacy wrote. “We CAN receive your RX but MOST insurance plans we cannot bill to your insurance company. If you can wait a day or so to pick up your RX that would be great. If you need it today we can do our best to accommodate individual needs.”
The cyber attack comes amid AT&T’s experience a massive outage affect cellphone users across the county.
In a statement to ABC News, AT&T said that the massive outage was the result of a software update. Sources say it was caused by “the application and execution of an incorrect process used as we were expanding our network.”
“We are continuing our assessment of today’s outage to ensure we keep delivering the service that our customers deserve,” the statement added.
